
Our Medical Crows Nest: Endocrinologist, Services & Contacts
If you’ve ever searched for a bulk-billed GP on Sydney’s North Shore, you’ve probably noticed the same frustration: clinics that close at 5pm, charge gap fees, or make you wait weeks for an X-ray. Our Medical Crows Nest takes a different approach—co-locating GPs, radiology, pathology, and specialist care under one roof with no out-of-pocket cost for Medicare cardholders. This guide cuts through the marketing to give you the facts: who’s there, what’s actually covered, and what patients consistently report about the experience.
Bulk Billing: 100% Medicare for GP consults ·
Opening Hours: Open to 10pm every day ·
Onsite Services: GP, pathology, radiology, dental ·
Location: Crows Nest, NSW 2065 ·
Consult Availability: 365 days a year
Quick snapshot
- 100% bulk billing for GP consults with Medicare (Our Medical)
- Bulk-billed x-ray, ultrasound, CT scans for Medicare holders (Our Medical Radiology)
- GP hours: Mon-Fri 7am-10pm, weekends 8am-10pm (Our Medical)
- Exact current endocrinology days (sources show Tue/Thu vs Mon/Wed/Fri variation)
- Public holiday radiology hours beyond “closed” listing
- Exact launch date for radiology services at this location
- Dr Farahnaz Salehi Nia began practicing endocrinology in 2016 (Our Medical)
- Bulk billing radiology available pre-2026 at Crows Nest (Our Medical)
- Our Medical app enables check-in, booking, and appointment management (Our Medical)
- Membership program ($15 individual / $45 family) offers additional benefits (Our Medical)
| Service detail | Value |
|---|---|
| Bulk Billing GPs | 100% Medicare |
| Daily Hours | To 10pm |
| Services Onsite | GP, radiology, pathology, dental |
| Location | 13-19 Willoughby Road, Crows Nest NSW 2065 |
| Healthdirect ID | 2ffc3244-c122-4949-929c-a8c1027058f2 |
| Radiology Phone | 02 8317 3111 |
| Radiology Hours | 8am–6pm Mon–Sun (closed public holidays) |
Who is the endocrinologist at Our Medical Crows Nest?
Dr Farahnaz Salehi Nia provides bulk-billed endocrinology consults at Our Medical Crows Nest for Medicare card holders by appointment. She began practicing endocrinology in 2016, previously working as an assistant professor overseas before moving to Australia, according to her profile on the Our Medical website.
Dr Salehi Nia’s current schedule at Crows Nest appears to be Tuesdays and Thursdays from 9am to 5pm, based on her official profile. One source notes a potential variation to Monday, Wednesday, and Friday, but the primary listing shows Tuesday/Thursday availability. Patients should confirm current scheduling directly with the clinic, as days can change.
Endocrinologist at Crows Nest and Dee Why
Our Medical operates multiple centres in the area, with Dr Salehi Nia serving the Crows Nest location. A referral from your GP is required to see an endocrinologist through Medicare—without a referral, you’ll pay private specialist rates. The referral process ensures the specialist has relevant background from your primary care physician.
The co-located model means your GP can coordinate with Dr Salehi Nia on the same day if schedules align, reducing the back-and-forth that often characterises specialist care. This integration is one reason patients choose bulk-billing centres over private practices, even when specialists are involved.
Bulk billing covers the consultation cost, but you’ll still need a GP referral. For patients managing chronic conditions like diabetes or thyroid disorders, the Medicare rebate applies—but confirm whether any additional tests ordered during the consult carry separate charges.
What 12 symptoms do endocrinologists say you should never ignore?
Endocrinologists focus on hormones—chemical messengers that regulate everything from metabolism to mood. When something goes wrong with the endocrine system, symptoms can appear vague and build gradually, which is why many people dismiss warning signs for months before seeking help. Dr Salehi Nia’s background in endocrinology since 2016 means she’s seen how delayed diagnosis compounds health problems.
Hormonal imbalance signs
While this article doesn’t include a definitive medical checklist (that’s between you and your doctor), common symptoms that bring patients to endocrinology consultations include:
- Unexplained fatigue that doesn’t improve with rest
- Weight changes without corresponding diet or activity changes
- Mood swings, anxiety, or depression without clear triggers
- Changes in heart rate, blood pressure, or body temperature
- Excessive thirst or frequent urination
- Hair loss or changes in skin texture
- Sleep disturbances or insomnia
- Changes in appetite not linked to meals
- Temperature sensitivity (feeling cold when others are warm, or vice versa)
- Muscle weakness or joint pain
- Vision changes or headaches with no obvious cause
- Irregular periods or changes in reproductive health
If you’re experiencing several of these symptoms, booking with Dr Salehi Nia—or starting with a bulk-billed GP at Our Medical who can refer you—makes sense. The advantage of the co-located model is that your GP can order initial blood tests before your specialist appointment, potentially shortening the diagnostic timeline.
Hormonal issues often masquerade as stress, aging, or poor lifestyle choices. For Sydney patients who’ve put off seeing a specialist because of cost concerns, bulk-billed access to an endocrinologist removes a significant barrier— Medicare covers the consult, and you only need that GP referral to start.
How much is a private consultation with an endocrinologist?
Without Medicare coverage (meaning no GP referral or seeing a specialist privately), endocrinology consultations typically cost $150–$250 or more for an initial appointment, depending on the practice and whether you’re a new or returning patient. The Medicare rebate for a specialist consultation is around $85, leaving a gap of $65–$165 per visit.
Consultation costs
At Our Medical Crows Nest, endocrinology consults with Dr Salehi Nia are bulk billed for Medicare cardholders—there’s no gap payment for the consultation itself. This represents meaningful savings compared to private practices in the area. For context: Crows Nest Medical Practice charges $110 for a standard GP consult (not bulk billed), according to their published fees.
The trade-off is that bulk-billed specialists often have longer wait times than private practices, and appointment availability may be limited. However, for patients managing chronic endocrine conditions requiring regular monitoring, the cost difference (hundreds of dollars per year) makes bulk-billed access compelling.
Additional costs may apply for blood tests, imaging, or other investigations ordered during your visit—these are typically bulk billed through Medicare if your GP refers you, but confirm specifics before any procedures. Radiology services at Our Medical Crows Nest (x-ray, ultrasound, CT) are also bulk billed for Medicare holders.
Costs cited reflect publicly available information as of the article date. Always confirm current pricing directly with the clinic, as fees may change.
Services at Our Medical Crows Nest
Our Medical Crows Nest operates on a hub model: rather than a single GP practice, it bundles multiple services in one location. This isn’t unique to Our Medical—Cornerstone Health’s listing for the centre notes “bulk billing GPs to 10pm, with radiology among allied services”—but the co-location depth varies by location. At Crows Nest, the mix includes GP, radiology, pathology, dental, and specialist care.
Radiology
Our Medical Radiology Crows Nest offers bulk-billed x-ray, ultrasound, CT scans, and OPG (orthopantomogram for dental imaging) for Medicare cardholders. The service is open Mon–Sun 8am–6pm and closed on public holidays, with walk-ins welcome for most exams. Ultrasound requires an appointment, and CT is available without prior booking according to their radiology page.
The centre’s radiology phone is 02 8317 3111, located on the Ground Floor at 13-19 Willoughby Road. Our Medical Radiology is nib’s first choice provider and accepts all imaging referrals, meaning your GP referral from any practice works here—not just Our Medical GPs.
- X-ray: walk-in, no appointment needed
- Ultrasound: by appointment
- CT: walk-in welcome
- OPG: available with referral
Healthdirect confirms Our Medical Radiology Crows Nest as bulk billing only, located 0.3km from the Crows Nest centre. This government verification aligns with the centre’s positioning as an accessible, affordable option.
Pathology
Onsite pathology collection is available at Our Medical Crows Nest, meaning your GP can order blood tests and have them collected without leaving the building. This is particularly convenient for patients managing chronic conditions who require regular monitoring—you can see your GP, get your blood taken, and check results all in one visit.
Telehealth
Telehealth availability has become standard at Australian medical centres, but specific telehealth offerings at Our Medical Crows Nest should be confirmed directly with the clinic. Patients with ongoing prescriptions or follow-up needs may qualify for phone consultations, which can reduce unnecessary visits for stable conditions.
The Our Medical app (available for iOS and Android) allows check-in, booking, and appointment management, potentially including telehealth bookings depending on the service type. For specialist referrals like endocrinology, telehealth may be limited—these consultations typically require in-person assessment for initial visits.
For patients who’ve avoided specialist referrals due to cost or logistics, the bulk-billed GP, radiology, pathology, and endocrinology stack at one location represents a significant shift from the traditional model of visiting separate practices. The implication: more coordinated care without the coordination burden.
“Our Medical Radiology in Crows Nest offers bulk billed x-ray and OPG, ultrasound and CT for all Medicare Card Holders.” — Our Medical Blog (Our Medical’s official communications channel)
Contact and Reviews for Our Medical Crows Nest
Locating and contacting Our Medical Crows Nest is straightforward: the centre sits at 13-19 Willoughby Road, Crows Nest NSW 2065, directly opposite the Crows Nest train station. The address is verified across multiple sources including the official site, NSW Health’s Play Safe listing, and Healthdirect’s government directory.
Email, Fax, Hours, App
GP services operate Monday–Friday 7am–10pm, with weekends and public holidays from 8am–10pm. This extended hours model is designed for workers who can’t visit a GP during standard business hours—shift workers, parents with school-age children, or anyone who can’t take time off for appointments.
The Our Medical app provides check-in ahead of your visit (reducing wait times), booking functionality, and access to your appointment history. It’s available free from the App Store and Google Play. For contact, the main centre phone is available through the website, and radiology specifically can be reached at 02 8317 3111.
Services remain open on major holidays including Christmas Day, Boxing Day, and New Year’s Day—this is a genuine differentiator for patients who need care when other clinics are closed.
Patient Reviews
Patient reviews across platforms consistently highlight the bulk-billing advantage, extended hours, and co-located services as positives. Negative reviews typically cite wait times (common at any bulk-billing practice) or administrative issues. HotDoc, a major Australian booking platform, lists bulk-billing GPs at Crows Nest, including those at Our Medical.
The pattern across reviews: patients with chronic conditions or those who need frequent diagnostic imaging rate the centre highly for its cost savings. Patients seeking same-day specialist access may experience delays—the bulk-billed model attracts high volume, which affects appointment availability.
“At Our Medical, we’ve always been committed to accessible healthcare for all Australians.” — Our Medical (Medical Centre Operator)
Upsides
- 100% bulk billing for GP consults—no out-of-pocket cost with Medicare
- Bulk-billed radiology (x-ray, ultrasound, CT, OPG) on-site
- Extended hours to 10pm daily, 365 days including public holidays
- Co-located pathology, dental, and specialist services
- Bulk-billed endocrinology access with Dr Salehi Nia
- Our Medical app for convenient booking and check-in
- Government verification via Healthdirect and NSW Health
Downsides
- Endocrinology requires GP referral—can’t self-book
- Potential scheduling conflicts for specialist days (Tue/Thu)
- High patient volume may mean longer waits
- Radiology closed on public holidays
- Endocrinology day schedule may vary between sources
- Some services (ultrasound) require appointment—less convenient than walk-in x-ray
How does Our Medical Crows Nest compare to alternatives?
Three providers help illustrate the local landscape for bulk-billed care in Crows Nest.
Our Medical Crows Nest leads on extended hours (to 10pm) and co-located diagnostic depth (radiology, pathology, specialists). Crows Nest Medical Practice charges $110 per standard consult—a private model that contrasts sharply with Our Medical’s bulk-billing approach. Focus Radiology NSW operates independently but offers similar bulk-billed imaging services; the key difference is co-location with GP care.
North Sydney Family Doctors also offers universal bulk billing for GP consults, matching Our Medical on the core GP service. The distinction lies in diagnostic depth: North Sydney Family Doctors may not have the same on-site radiology or specialist access as Our Medical’s hub model.
For patients prioritizing comprehensive, accessible care under one roof, Our Medical Crows Nest’s model stands out. For those comfortable managing multiple providers or preferring a smaller practice atmosphere, alternatives exist—but at higher per-visit cost without bulk billing.
“100% Medicare bulk billing for GP consults are available 365 days a year without the need for an appointment.” — Our Medical (Medical Centre Operator)
Membership program at Our Medical
Our Medical offers an optional membership program: $15 for individuals or $45 for a family of up to four. The membership provides additional benefits beyond standard bulk-billed services—specific details should be confirmed on their website or at the clinic.
For patients who visit frequently (managing chronic conditions, regular check-ups, ongoing specialist monitoring), membership could offset costs if benefits include priority booking, reduced wait times, or added services. For occasional visitors, the standard bulk-billed access likely suffices without membership cost.
The membership program reflects a broader trend in Australian healthcare: optional “concierge” layers on top of universal Medicare coverage. Whether the benefits justify the annual cost depends on your usage pattern—a calculation worth doing before assuming membership is necessary.
Related reading: Radiology services at Our Medical Crows Nest · Dr Farahnaz Salehi Nia endocrinologist
ourmedical.com.au, focusrad.com.au, ourmedical.com.au, hotdoc.com.au, healthdirect.gov.au, playsafe.health.nsw.gov.au, healthengine.com.au, cornerstonehealth.com.au, cnmp.com.au
Complementing endocrinology at our Crows Nest clinic, the nearby Chatswood Medical Centre provides dental services and comprehensive GP care for North Shore residents.
Frequently asked questions
What are the opening hours of Our Medical Crows Nest?
GP services operate Monday–Friday 7am–10pm and weekends/public holidays 8am–10pm. Radiology runs 8am–6pm daily, closed on public holidays. The centre is open 365 days a year, including Christmas Day, Boxing Day, and New Year’s Day.
Is Our Medical Crows Nest open on weekends?
Yes. Weekend hours are 8am–10pm, matching the weekday extended-hours model. Public holiday hours are the same as weekend hours.
How to book a GP appointment at Our Medical Crows Nest?
GP consults at Our Medical Crows Nest are available without appointment—you can walk in during operating hours. For a smoother experience, use the Our Medical app to check in ahead of your visit or book where available. For specialist services like endocrinology, you need a GP referral first.
Does Our Medical Crows Nest accept walk-ins?
Yes. GP services are available without prior booking. Radiology accepts walk-ins for x-ray and CT; ultrasound requires an appointment. Pathology collections are available during centre hours.
What dental services are at Our Medical Crows Nest?
Dental services are co-located at Our Medical Crows Nest alongside GP, radiology, and pathology. Specific dental fees and bulk-billing status should be confirmed directly with the dental provider within the centre.
Is parking available at Our Medical Crows Nest?
The centre is located at 13-19 Willoughby Road, Crows Nest, opposite Crows Nest train station. Street parking is limited in the area; public transport is the recommended option. Confirm parking specifics with the centre if driving is your only option.
How far is Our Medical Crows Nest from Sydney CBD?
Our Medical Crows Nest sits approximately 6km north of Sydney’s CBD, accessible via train (Crows Nest station is directly opposite the centre) or bus. The location is considered North Shore, making it convenient for residents in suburbs like St Leonards, North Sydney, Chatswood, and the CBD itself.
For patients on Sydney’s North Shore who need accessible, affordable healthcare, Our Medical Crows Nest’s model is clear: zero-gap GP visits, bulk-billed diagnostics, and specialist access without the private price tag. The trade-off is volume—you may wait longer than at a boutique practice. But for cost-conscious patients managing ongoing conditions or needing frequent imaging, the savings compound quickly. If you’re still paying gap fees at private clinics, the question isn’t whether bulk billing makes sense—it’s whether you’ve found the right centre yet.