
The Base Warehouse: Locations, Hours & Online Guide
Few things beat the feeling of walking into a warehouse-size party shop and realising you can knock out the balloons, grab some homewares, and find that one seasonal essential you didn’t know you needed — all in one trip. That’s the pitch The Base Warehouse has refined across six NSW locations, and it’s also the reason their site moves enough traffic to warrant its own online store. This guide puts every address, phone number, and opening hour from the official stores page alongside the online ordering basics, so you can plan your visit — or skip the drive entirely.
Locations: 6 in NSW ·
Flagship site: thebasewarehouse.com.au ·
Products: Homewares, party supplies, 80,000+ items ·
Social: Instagram, Facebook, Pinterest
Quick snapshot
- 6 NSW locations verified by the official site (The Base Warehouse)
- Gregory Hills handles online shipping as the biggest warehouse (The Base Warehouse FAQs)
- Bankstown is the newest store, closest to Sydney CBD (The Base Warehouse FAQs)
- Alexandria status — the official FAQs mention a relocation in progress, but no new address is published
- Exact holiday-period hours — the stores page advises contacting each location directly
- Bankstown opened as the chain’s latest NSW store (The Base Warehouse FAQs)
- Christmas seasonal sections run October through January annually (The Base Warehouse FAQs)
- Online store ships nationwide 24/7 from Gregory Hills (The Base Warehouse FAQs)
- Alexandria relocation, once complete, will restore a Sydney-adjacent pick-up option (The Base Warehouse FAQs)
| Attribute | Detail | Source |
|---|---|---|
| Number of locations | 6 in NSW | The Base Warehouse |
| Flagship online | thebasewarehouse.com.au | The Base Warehouse |
| Product range | Homewares, party supplies, 80,000+ items | Homemaker Lake Haven Directory |
| Social presence | Instagram, Facebook, Pinterest | The Base Warehouse |
| Online availability | 24/7, ships nationwide | The Base Warehouse FAQs |
| Phone (orders) | 1300 994 120 | The Base Warehouse |
| Biggest store | Gregory Hills (flagship warehouse) | The Base Warehouse FAQs |
| Newest store | Bankstown (closest to Sydney CBD) | The Base Warehouse FAQs |
The Base Warehouse locations
Six NSW stores stretch from Sydney’s outer suburbs to the Central Coast and regional Wagga Wagga, each with its own address and direct phone line.
| Store | Address | Phone | Thursday hours |
|---|---|---|---|
| Gregory Hills | 15/2-64 Steer Rd, Gregory Hills NSW 2557 | (02) 4637 7552 | 9:00am–8:00pm |
| Erina | H06 / 620 Terrigal Dr, Erina NSW 2250 | (02) 4365 6055 | 9:00am–9:00pm |
| Menai | C1.3 / 5-21 Carter Road, Menai NSW 2234 | (02) 9532 0880 | 9:00am–5:30pm |
| Bankstown | Shop 9, 173 Canterbury Rd, Bankstown NSW 2200 | (02) 8025 1024 | 9:00am–5:30pm |
| Wagga Wagga | 7-23 Hammond Ave, East Wagga Wagga NSW 2650 | (02) 9572 3512 | 9:00am–5:30pm |
| Lake Haven | 53 Lake Haven Dr, Lake Haven NSW 2263 | (02) 4335 1480 | 9:00am–7:00pm |
Gregory Hills sits next to Service NSW at HomeCo Gregory Hills, making it a convenient stop if you’re already handling government paperwork (HomeCo Gregory Hills). Erina’s Thursday 9:00pm close is the latest among all locations — Erina Fair’s own directory confirms Sunday trading starts at 9:00am (Erina Fair Store Directory). Bankstown rounds out the Sydney-adjacent set as the newest store, about 20 km from the CBD.
NSW store addresses
All addresses are pulled directly from The Base Warehouse’s own stores page.
Five of the six stores are clustered in the Sydney metro area or Central Coast, making them accessible for a same-day visit. Wagga Wagga is the sole regional option, serving the Riverina without competition from the other locations.
The Base Warehouse The Entrance
No The Base Warehouse store is confirmed at The Entrance on the Central Coast based on current verified sources. The nearest confirmed location is Lake Haven (53 Lake Haven Dr, Lake Haven NSW 2263), approximately 15 km south along the Central Coast.
The Base Warehouse Young
No The Base Warehouse store is confirmed in Young, NSW based on current verified sources. The nearest confirmed regional location is Wagga Wagga (7-23 Hammond Ave, East Wagga Wagga NSW 2650), approximately 170 km southwest.
Map of all sites
The official stores page does not embed an interactive map, but each address above is geocodable if you want to plot a multi-stop trip.
The Base Warehouse Gregory Hills opening hours
Gregory Hills keeps the widest range of any single location, and its Thursday 8:00pm close makes it the second-latest mid-week option after Erina.
| Day | Hours |
|---|---|
| Monday–Wednesday | 9:00am–5:30pm |
| Thursday | 9:00am–8:00pm |
| Friday | 9:00am–5:30pm |
| Saturday | 9:00am–5:30pm |
| Sunday | 9:00am–4:00pm |
Opening hours may shift during holiday periods. The stores page flags this explicitly — always call (02) 4637 7552 before making a special trip during December–January or around Easter.
Daily schedule
The weekday schedule is consistent across most stores: 9:00am to 5:30pm Monday through Wednesday, with Thursday bringing a late-night extension at both Erina (9:00pm) and Gregory Hills (8:00pm). Friday mirrors Mon–Wed, and Saturday trades run 8:30am or 9:00am starts depending on location.
Holiday adjustments
The Base Warehouse does not publish a standardised holiday hours table. Their advice is straightforward: contact the store directly before public holidays or the Christmas–New Year window. The Christmas seasonal section — with dedicated decorations, wrapping paper, and party favours — typically runs from October through January (The Base Warehouse FAQs).
The Base Warehouse online
The online store runs 24/7 and ships nationwide from the Gregory Hills warehouse. If a product shows as in-stock online, you can have it dispatched the same day — residential deliveries start as early as 7:00am, while business addresses receive orders between 9:00am and 5:00pm AEST.
Website shopping
Order online at thebasewarehouse.com.au or call 1300 994 120 between 9:00am and 5:00pm AEST for assistance. The phone line covers both product questions and order tracking.
Product catalog
The full in-store range — homewares, party supplies, arts and crafts, fidgets, hardware — appears on the website. Some products may show as available only at specific physical locations, but the online catalog gives the clearest picture of current stock before you drive.
The Base Warehouse Menai
Menai Central Shopping Centre hosts the Menai store at C1.3 / 5-21 Carter Road. Phone: (02) 9532 0880.
| Day | Hours |
|---|---|
| Monday–Friday | 9:00am–5:30pm |
| Saturday | 8:30am–5:00pm |
| Sunday | 9:00am–4:00pm |
The Saturday 5:00pm close is the earliest among all six stores — Erina trades until 5:30pm on Saturday, for example. If you’re planning a weekend visit to Menai, factor in that earlier cutoff.
Address details
Menai Central Shopping Centre, C1.3 / 5-21 Carter Road, Menai NSW 2234.
Contact info
Phone: (02) 9532 0880. The store is positioned as a home styling and essentials destination within the shopping centre. For home styling and essentials, visit The Cannery Rosebery. The Cannery Rosebery
The Base Warehouse Alexandria
The Alexandria location is currently in the process of relocating. No new address has been published, and the official FAQ confirms the relocation is ongoing rather than complete.
Until the new site opens, customers in the Sydney metro area closest to Alexandria can use Bankstown (Shop 9, 173 Canterbury Rd, Bankstown NSW 2200 — phone (02) 8025 1024) as the nearest alternative. Bankstown also happens to be the newest store in the network.
Street address
No current street address is available. Check the official stores page for updates once the relocation completes.
Phone number
The previous Alexandria phone is no longer listed. For general enquiries, call the national order line: 1300 994 120.
“Gregory Hills: This is our biggest warehouse, you will find anything and everything you might be looking for.”
“Bankstown: This is our latest store (also the closest to Sydney CBD).”
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Frequently asked questions
What products does The Base Warehouse sell?
The stores carry party supplies, homewares, balloons, arts and crafts, fidgets, hardware, and seasonal items. The online catalog lists the full range with stock indicators per product.
How many stores does The Base Warehouse have?
Six stores are confirmed across NSW: Gregory Hills, Erina, Menai, Bankstown, Wagga Wagga, and Lake Haven. An Alexandria location was in the process of relocating at last check.
Is The Base Warehouse only in NSW?
Yes — all six confirmed locations are in New South Wales. The online store ships nationwide.
What is the contact for Alexandria store?
Alexandria is relocating with no current address published. For general enquiries, call 1300 994 120. The nearest open alternative is Bankstown at (02) 8025 1024.
Does The Base Warehouse ship online orders?
Yes, the online store ships nationwide from Gregory Hills. Residential deliveries start at 7:00am; business deliveries arrive 9:00am–5:00pm AEST. Phone: 1300 994 120.
Are there party supplies at every location?
Party supplies are a core product line across all six stores. Stock depth varies by location — Gregory Hills holds the widest range as the biggest warehouse.
What homewares are available?
Homewares span kitchen, bedroom, and living room categories, with seasonal ranges tied to the October–January Christmas section. Specific stock varies by store.